According to BusinessWeek, Bank of America is pushing back when offering loan modifications to people who are complaining publicly. The catch is the borrower must stay quiet and remove any previous criticisms of the bank from public records, like tweets or facebook. According to one borrower the bank included this language, “The borrower “will remove and delete any online statements regarding this dispute, including, without limitation, postings on Facebook, Twitter and similar websites,” and not make any statements “that defame, disparage or in any way criticize” the bank’s reputation, practices or conduct, according to documents filed in state court in Phoenix.”

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